UX Researcher & Strategist

Grounded in mixed-methods user research, UX strategy, and design thinking, I turn complex problems into digital experiences across finance, healthtech, e-commerce, and nonprofits.

Resume

  • Reserve Bank of India

    Product Design | User Research | UI Design | GovTech | Shipped 🚀

    Led the redesign of a public-facing financial platform, modernizing its visual system and simplifying complex information to improve clarity and accessibility. The research-driven redesign achieved NPS growth from 2 to 80, 95% task completion, 8.8/10 CSAT, and full WCAG AA compliance.

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  • Kipp

    Wed Design | User Research | UI Design | E-Commerce | Shipped 🚀

    Led the end-to-end UX research, design, and social-commerce strategy for KIPP’s wholesale-to-D2C transformation, launching a mobile-first Shopify platform that increased website traffic by 45% and drove 67% sales growth within the first quarter.

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  • Offset

    Product Design | UX Research | UI Design | Social Impact | Capstone

    A mobile barcode-scanner app that helps climate-conscious shoppers make quick, informed purchasing decisions by translating complex sustainability data into clear, real-time carbon impact insights and personal impact scores.

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  • Lybrary

    Product Design | User Research | UI Design | Academic

    A mobile-first platform transforming libraries into community-driven, socially engaging spaces for digital-native users. By integrating social discovery, real-time utility, and personalization, it bridges the gap between physical spaces and digital expectations.

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Skills & Expertise

  • Research Methods

    User Interviews

    Usability Testing

    A/B Testing

    Card Sorting

    Tree Testing

    Diary Studies

    Ethnographic Research

    Surveys & Questionnaires

  • Analysis & Strategy

    Journey Mapping

    Persona Development

    Competitive Analysis

    Heuristic Evaluation

    Information Architecture

    Content Strategy

  • Tools & Platforms

    Figma

    Miro

    UserTesting

    Hotjar

    Google Analytics

    Maze

    Optimal Workshop

    Dovetail

What I love doing

Research

My expertise spans user interviews, surveys, ethnographic research, international fieldwork, usability testing, journey mapping, and stakeholder alignment across B2B, e-commerce, healthcare, and non-profits.

Strategy

I use a mix of qualitative and quantitative UX research methods to uncover user behaviors, needs, and motivations—translating insights into actionable product strategies and meaningful design decisions.

Impact

I'm passionate about shaping inclusive, data-informed experiences that drive clarity, usability, and long-term value. Creating meaningful experiences that solve complex problems, improve lives, and deliver lasting results.

Other work I’m proud of

Team Love & Rave Reviews

  • She takes full ownership of her work and manages team dynamics with ease. In a short time, she has demonstrated impressive leadership capabilities. She is responsible, hardworking, and solution-oriented, and her creativity shines through in her collaborative approach.

    Abhijit Bharatkumar, Director @ PwC

  • She has immense potential to lead an entire project on her own. She demonstrates strong communication skills and creativity. Despite being new to the critical software, she quickly mastered it and even trained others. She understood its importance for the project and made an extra effort to learn it under tight deadlines. She also showed remarkable maturity in team leadership, consistently going above and beyond for both the team and the project. Despite being new to the firm, she was appointed lead designer and exceeded expectations.

    Sujatha Menon, Associate Director @ PwC

  • Working with Vidushi was an incredible experience. She is a holistic leader and manager who instilled confidence in me to learn, take on new tasks, and develop my own leadership skills. I would love to collaborate with her again. Under her guidance, I grew significantly as a professional. She's also an amazing career counselor who always recognizes and highlights the strengths of her team.

    Luca Snell, Junior Associate @ Creative Mischief